Data entry and clerical support
Research signal: Strong documented GenAI task exposure
The ILO's 2025 index identifies clerical work among the most exposed groups.
Tasks to examine
- Routine text and document handling
- Structured information entry
- Repetitive administrative checks
Human contribution
Exception handling, source accuracy, compliance and responsibility for outcomes still matter.
Evidence: ILO 2025 occupational exposure index ↗Care and hands-on service work
Research signal: Lower direct exposure in many task measures
The ILO's 2026 brief places manual and care occupations toward the edge of networks of occupations affected by AI shocks.
Tasks to examine
- Some administrative documentation
- Planning and record support
- Routine written communication
Human contribution
Physical assistance, relationships, safe decisions and direct responsibility for people cannot be inferred to be replaceable by GenAI.
Evidence: ILO 2026 measurement limitations ↗